1 new opportunities 2 using it? 3 effectiveness

Which Agencies are Using Web 2.0 in Innovative Ways?

When asked about which agencies are using Web 2.0 in innovative ways or to drive innovation, there were multiple mentions of the following entities:

Survey Findings

Recommendations

  • Per the stated desire by agencies for a common forum to share best practices. Currently APQC provides such a forum each year at our KM Conference.

    • Resources

  • TSA's Idea Factory case
  • State dept presentation from APQC’s 2008 KM conference