Efficiency, Cost and Productivity will be the Next Stress Test
Measures related to agency and program efficiency and effectiveness were cited as important by the vast majority of respondents.
Measures that identify risk in projects and grants were rated as important by nearly three-quarters (74.3%) of respondents.
Survey Findings
Measures related to agency and program efficiency and effectiveness were rated as important by the vast majority (92.7%) of respondents.
A large majority of respondents (89.1%) see relevant key performance measures that tie to strategic objectives as important.
A large majority of respondents (92.7%) cited collecting accurate performance measurement data from current systems as important.
Recommendations
The new chief performance officer should create an initiative to develop standard measures to track agency performance over time.
The development of standard and effective measures and benchmarks of the impact of the stimulus package will be important to maintain trust by the American taxpayer that dollars were spent as intended.
