Survey Findings
Specific challenges cited by respondents included:
Lack of resources/budget
Shortage of skilled technical talent
Recruiting cycle times are too long, bureaucratic (ex: security clearances), and decentralized
Implementing recruiting shared services
Better processes to onboard and accelerate time to competency of new hires
Attracting young, innovative new hires and diverse hires
Hiring and retaining experienced contracting personnel
Replacing retirees
Recommendations
Monitor a balanced set of key performance indicators (cost, quality, productivity, cycle time, and efficiency) for recruiting.
Develop public sector benchmarks for HR management.
Establish a strong employment brand
Centralize transactional elements of recruiting and leverage recruiting technology to shorten/streamline recruiting process
Leverage employee referral program as high quality and cost-effective sourcing mechanism
Resources
Recruit, Source, and Select Open Standards Benchmarking
APQC Knowledge Base (primarily member-only content), best-practice reports, articles, survey questionnaires, and metric knowledge objects on topics of: Recruiting, selecting, and retaining talent; and Recruiting/retaining IT talent
